About Us Glasgow Scout Shop is owned and run by Scouts for Scouts. The Glasgow Scout Shop is owned by Clyde Regional Scouts and has been providing Scout equipment from our elmbank street shop since 1917! All profits made form the sale of Scouting goods therefore goes back in Scouting! The Glasgow Scout Shop are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info [at] glasgowscoutshop [dot] com.

Our Contact details:
Glasgow Scout Shop
21 Elmbank Street Glasgow Lanarkshire G2 4PB United Kingdom
Phone: 0141 248 5941
Fax: 0141 248 8278
Email: info [at] glasgowscoutshop [dot] com
827 3512 32


Please note that in order to purchase any official Scout Association Badges you MUST enter your full membership number on the payment section. If this number is not entered the order will NOT be processed. If you are unsure of your membership number please see the FAQ's section of the site in order to locate it.
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit and debit card payment.

We accept Visa, Mastercard, Electron, Amex and Maestro. We charge in full at point of order. Backordered items will be despatched with no further charge. You may send your credit card information via phone, fax, snail mail or over the Internet.

Please note that in order to purchase any official Scout Association Badges you MUST enter your full membership number on the payment section. If this number is not entered the order will NOT be processed. If you are unsure of your membership number please see the FAQ's section of the site in order to locate it.

Customers are advised that from time to time badges may be sponsored by a company and will bear the logo of that company. Sponsorship of particular badges can last for extended periods of time. We have no control over this and cannot provide unsponsored badges until the sponsorship runs its course. It is important to remember that no matter the aesthetic implications a logo may have on badge, or your views regarding advertising, it does not detract from the work put in by the kids to acheive the badge. The badges shown on our website will always be the unsponsored version of the badge. This does not mean that the badges sent to you will be unsponsored.

If you know that your order is big and heavy can you please make sure that the delivery address is applicable. You may be required to give a signature on delivery. If you know you will not be there, either leave a shipping note requesting a neighbour or use a work address.
Shipping And Handling
Shipping Costs as of 2nd October 2010

We are trialing 4 new normal delivery options which are automatically banded in relation to the value of the order.

1) STANDARD Delivery: (Royal mail 2nd class or courier)

Orders up to £100 - £3.99
Orders over £100 - FREE!

2) EXPRESS Delivery: (Royal mail 1st class or courier.)

Orders up to £125 - £5.99
Orders over £125 - FREE

3) BADGE Standard: (Royal mail 2nd class or courier) This class of delivery will only be accepted if you are only purchasing badges and woggles. Any other items selected in your cart will result in full "Standard Delivery" charges being applied.

a) Orders up to £100 - £2.00
b) Orders over £100 - FREE!

4) EXPRESS BADGE: (Royal Mail 1st class or courier) This class of delivery will only be accepted if you are only purchasing badges and woggles. Any other items selected in your cart will result in full "Express Delivery" charges being applied.

a) Orders up to £125 - £3.00
b) Orders over £125 - FREE!

All goods are posted via Royal Mail or Interlink/DPD to mainland UK. We aim to post your order out the same day if placed recieved before 14.00hrs, Monday - Friday. Orders recieved after 14.00 should be despatched the next working day (Mon - Fri). A slight delay may occur if we are extremely busy, it may take an extra day or so for us to despatch it. We do our best to get your order on its way to you as fast as we can and we are commended on the speed of our service.

Royal Mail aim to deliver 1st class items within 1 - 2 working days and 2nd class within 3 - 5. Interlink/DPD parcels should be delivered within 1 - 2 working days. Please note a signature will be required if your delivery is couriered. If you know you will not be in, please leave a shipping note or change your delivery address to a work address for example.

A guaranteed next day delivery service within the UK is available Monday to Friday. However, it may not always be possible. The price of delivery will include original p&p plus a surcharge. This will be dependent on the nature and weight of the goods. Please phone the shop to see if this service is available. If it is, we will get back to you to confirm the extra cost of delivery. Please remember that guaranteed deliveries must be signed for.

Please also note that if your order is over a certain weight we may upgrade it to 1st class or courier at no extra charge.

If you know that your order is big and heavy can you please make sure that the delivery address is applicable. You may be required to give a signature on delivery. If you know you will not be there, either leave a shipping note requesting a neighbour or use a work address.

International Delivery

We deliver to most places. Costs are as follows

Badge & Woggle orders £3.99
All other stock £9.99
Delivery Schedule

All goods are posted via Royal Mail or Interlink Express to mainland UK. We aim to post your order out the same day if recieved before 14.00hrs, Monday - Friday. Orders placed after 14.00 should be despatched the next working day (Mon - Fri). A slight delay may occur if we are extremely busy, it may take an extra day or so for us to despatch it. We do our best to get your order on its way to you as fast as we can and we are commended on the speed of our service.

Royal Mail aim to deliver 1st class items within 1 - 2 working days and 2nd class within 3 - 5 working days. Parcels are items weighing over 2kg. These may/will be sent via InterLink Express. These will generally arrive the next day but may take 2 depending on your postcode. These will require a signature.. (Please bear this in mind when ordering several items of uniform or larger stock lines.

24 hour next day delivery service within the UK is available. However, it may not always be possible. The price of delivery will include original p&p plus a surcharge. This will be dependent on the nature and weight of the goods. Please phone the shop to see if this service is available. If it is, we will get back to you to confirm the extra cost of delivery. Please remember that guaranteed deliveries must be signed for.

Overseas orders will depend on what is ordered and where it is to be sent. Please email us for any more information.

If you know that your order is big and heavy can you please make sure that the delivery address is applicable. You may be required to give a signature on delivery. If you know you will not be there, either leave a shipping note requesting a neighbour or use a work address.
Back Orders If your item is not in stock, we will put it on back order for you. You will be charged for these items at the time of order. You will be notified if the product is out of stock by a small note on your reciept. If we do not have any items you have ordered we will notify you by e-mail. We will forward these on as soon as they are available at no further charge.
Tax Charges All prices on the Web Site are inclusive of VAT @ 20.00% There are many items on the website that are VAT free or Zero Rated.
Credit Card Security All credit and debit card numbers are encrypted in the software when the order is placed.

Please note that if your Maestro Card does not have a issue number please enter 0 or 1 on the payments page. It is generally only Natwest & Clydesdale bank cards that have issue numbers.

Guarantee We want our customers to be 100% happy with everything they purchase from us. Therefore, we offer the following two guarantees, in addition to your statutory rights and any manufacturers guarantee.

Free Returns & No-Quibble Refund

If for any reason you are not 100% satisfied with your purchase, you may within 14 days, return the goods to us FREE for a full refund or exchange as you wish.* You must include a note with your name, address and phone number so that we can contact you for details.

Return to
Glasgow Scout Shop
Freepost SCO 4140
Glasgow
G2 4PB

*Goods must be returned in new and unused condition, together with all packaging and tags (where appropriate) attached. You must also enclose your till receipt.

Reaching Us If you need to reach us, please email us on info@glasgowscoutshop.com, alternatively, you can call on 0141-248-5941. (International +44 141-248-5941) or fax us on 0141-248-8278 or write to us at Glasgow Scout Shop, 21 Elmbank Street, Glasgow, G2 4PB.
Privacy Policy Glasgow Scout Shop do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used, and to store your details if you select the 'Remember Me' Option. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Please note that in order to purchase any official Scout Association Badges you MUST enter your full membership number on the payment section. If this number is not entered the order will NOT be processed. If you are unsure of your membership number please see the FAQ's section of the site in order to locate it.

We aim to post your order out the same day if placed before 14.00hrs. Orders placed after 14.00 should be despatched the next working day. A slight delay in despatch may occur if we are experiencing high business levels, this may take an extra day or so for us to despatch it.
Returns Policy Free Returns & No-Quibble Refund

If for any reason you are not 100% satisfied with your purchase, you may within 14 days, return the goods to us FREE for a full refund or exchange as you wish*.

*Goods must be returned in a new and unused condition, together with all packaging and tags (where appropriate) attached. You must also enclose your till receipt and a short note with name, address & phone number to tell us what to do with it (without this information we cannot process refunds).

Return address;
Glasgow Scout Shop
FREEPOST SCO4140
Glasgow
G2 4PB

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