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Glasgow Scout Shop Click & Collect

Our Click & Collect service offers all the benefits of shopping online combined with personal retail support in our shop. To place a click and collect order, follow the instructions below carefully. 

 

*** PLEASE NOTE THAT OWING TO CURRENT COVID-19 RESTRICTIONS CLICK AND COLLECT IS NOT AVAILABLE *** 

 

Add your items to your basket 

Use our website to browse our range of products, including details of stock availability. Select the items you want and add them to your basket. 
 

Checkout using Click & Collect 

Scroll down, choosing Click & Collect as your delivery method, then click continue and complete the remaining checkout process. 
 

How will I know when my order is ready and when can I collect my order? 

For every order, we will send you an e-mail or call you to let you know when your order is ready to collect, so please ensure your contact details are accurate. 
 

For items in stock, we will normally have your item ready to collect within 1 working day however, during busy periods, this is not guaranteed and can take up to 2/3 days. 

If your order is urgent please call us and we will try to prioritise it. 

Please ensure that you allow sufficient time for us to process your order and confirm that your order is ready, before calling or coming to store to collect it, as timescales may vary. If you call into the shop before we have contacted you, you may have to wait while we process your order. 

For items which are out of stock, we will contact you to let you know when we expect them to be available for collection. We will then contact you again to let you know when your order has arrived in store and the goods are ready for collection. 

What do I need to collect my order? 

Please bring with you your confirmation e-mail. 

We will hold your order in store for 14 daysif you have any problems collecting your order, please feel free to contact us. If you do not collect your order within 14 days and we do not hear from you, we will assume that you no longer want your order. 
 

Can Someone Else Collect My Order? 

Yes, provided they have the order number. 
 

How do I cancel/change my order? 

If you wish to cancel your order or make any changes please contact the store directly, contact information can be found here. Please note, full refunds will be made using the original payment method. 
 

How do I return my order? 

Our normal returns policy applies to all Click & Collect orders, for more information see our returns policy. 

 

Quick Contact

0141 248 6022 hello@clydescouts.org.uk 21 Elmbank Street Glasgow G2 4PB

Opening Hours

Our store is currently closed to the public owing to COVID-19 restrictions. We are still accepting orders online.