In just a few clicks, you have an entire online Scouting world at your fingertips! From the comfort of your own home, we can provide for all your scouting needs with uniforms, badges, books and more.

Our low delivery charges and easy to use shopping basket system make it easier than ever to kit out your Scouts!

This site is not exclusively for Scouts. We have a wide, well priced range of outdoor equipment that anyone can purchase online.

We are owned and managed by Clyde Scouts Registered Scottish Charity SC010415.

21 Elmbank StreetCity Centre Glasgow G2 4PB
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    Glasgow Scout Shop Terms & Condtions

    About Us

    Glasgow Scout Shop is owned and run by Scouts for Scouts. The Glasgow Scout Shop is owned by Clyde Scouts and has been providing Scout equipment from our Elmbank Street shop since 1917. All profits made from the sale of Scouting goods therefore goes back in to Scouting. The Glasgow Scout Shop are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@glasgowscoutshop.com.

    Our Contact details:

    Glasgow Scout Shop
    21 Elmbank Street,
    Glasgow,
    Lanarkshire,
    G2 4PB

    Phone: 0141 248 5941
    Emailinfo@glasgowscoutshop.com

    Please note – In order to purchase any official Scout Association Badges you MUST enter your full membership number on the payment section. If this number is not entered the order will NOT be processed. If you are unsure of your membership number please see the FAQ's section of the site in order to locate it.

     

    Making A Purchase

    Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to process the order.

    We accept credit and debit card payment.

    We accept Visa, Mastercard, Electron and Maestro. We charge in full at point of order. Back ordered items will be dispatched with no further charge. We also accept Group cheques. We can no longer accept personal Cheques.

    Please note – In order to purchase any official Scout Association Badges you MUST enter your full membership number on the payment section. If this number is not entered the order will NOT be processed. If you are unsure of your membership number please see the FAQ's section of the site in order to locate it.

    Customers are advised that from time to time badges may be sponsored by a company and will bear the logo of that company. Sponsorship of particular badges can last for extended periods of time. We have no control over this and cannot provide unsponsored badges until the sponsorship runs its course. It is important to remember that no matter the aesthetic implications a logo may have on badge, or your views regarding advertising, it does not detract from the work put in by the kids to achieve the badge. The badges shown on our website may be the unsponsored version of the badge, this does not mean that the badges sent to you will be unsponsored.

    If you know that your order is big and heavy can you please make sure that the delivery address is applicable. You may be required to give a signature on delivery. If you know you will not be there, either leave a shipping note requesting a neighbour or use a work address.

     

    Shipping And Handling

    Shipping costs

    Please note that we only dispatch orders Monday to Friday.

    1) STANDARD Delivery (Royal Mail 2nd class)
    Orders up to £100  £3.50
    Orders over £100 – FREE

    2) EXPRESS Delivery (Royal Mail 1st class)
    Orders up to £100  £6
    Orders over £125  FREE

    3) COURIER  Interlink/DPD
    This will be dispached via Interlink/DPD Courier. These are generally delivered the next working day (Mon-Fri) after the day of dispatch. This is not a guaranteed next day service. It may take longer depending on your postcode eg IV, AB, KY & PH. You will be required to sign for the parcel unless a suitable shipping note has been received i.e leave with neighbour or leave round back. Please use a mobile number and email when placing the order, you will get a text/email notification from Interlink/DPD with an hour delivery slot and then a 15 minute allocation. You can also change your delivery from here either requesting it be left with a neighbour, left in a safe place, collect from depot or deliver another day.

    All courier orders are charged at £8.50 and we aim to dispatch on the same day if the order is received before 09.00 hrs (Mon-Fri), if received after this time or ordered at the weekend it will be dispatched the next working day (Mon-Fri).

    All BFPO orders will desptched via Royal Mail.

    Most goods are posted via Royal Mail to mainland UK. We aim to post your order out the same day if received before 09.00 hrs, Monday  Friday. Orders received after 09.00 hrs should be dispatched the next working day (Mon-Fri). A slight delay may occur if we are extremely busy, it may take an extra day or so for us to dispatch it. We do our best to get your order on its way to you as fast as we can and we are commended on the speed of our service.

    Please note  If your order is over a certain weight or price we may upgrade it to 1st class or courier at no extra charge. Please remember this if you are ordering heavy items.

    Royal Mail aim to deliver 1st class items within 1 - 2 working days and 2nd class within 3 - 5. Courier parcels should be delivered within 1 - 2 working days. Please note a signature may be required if your delivery is couriered. If you know you will not be in, please leave a shipping note or change your delivery address to a work address for example.

    A guaranteed next day delivery service within the UK is available Monday to Friday. However, it may not always be possible. The price of delivery will include original P&P plus a surcharge. This will be dependent on the nature and weight of the goods. Please phone the shop to see if this service is available. If it is, we will get back to you to confirm the extra cost of delivery. Please remember that guaranteed deliveries must be signed for.

    If you know that your order is big and heavy can you please make sure that the delivery address is applicable. You may be required to give a signature on delivery. If you know you will not be there, either leave a shipping note requesting a neighbour or use a work address.

    4) International Delivery
    We deliver to selected places. Costs are a flat rate of £12.00

    Please note – If International orders are excessively heavy or outwith the dimensions of AirMail we may not be able to ship them. We reserve the right to cancel any International orders should this be the case. A full refund will be issued.

     

    Delivery Schedule

    All goods are posted via Royal Mail or Interlink Express/DPD to mainland UK. We aim to dispatch your order out the same day if received before 09.00 hrs, Monday - Friday. Orders placed after 09.00 hrs should be dispatched the next working day (Mon-Fri). A slight delay may occur if we are extremely busy, it may take an extra day or so for us to dispatch it. We do our best to get your order on its way to you as fast as we can and we are commended on the speed of our service.

    Royal Mail aim to deliver 1st class items (Express Delivery) within 1 - 2 working days and 2nd class (Standard Delivery) within 3 - 5 working days. Parcels are items weighing over 2kg. These may/will be sent via DPD/InterLink Express. These will generally arrive the next day but may take 2 or 3 depending on your postcode. These will require a signature. (Please bear this in mind when ordering several items of uniform or larger stock lines.) 

    24 hour next day delivery service within the UK is available. However, it may not always be possible. The price of delivery will include original P&P plus a surcharge. This will be dependent on the nature and weight of the goods. Please phone the shop to see if this service is available. If it is, we will get back to you to confirm the extra cost of delivery. Please remember that guaranteed deliveries must be signed for. 

    Overseas orders will depend on what is ordered and where it is to be sent. Please email us for any more information.

    If you know that your order is big and heavy can you please make sure that the delivery address is applicable. You may be required to give a signature on delivery. If you know you will not be there, either leave a shipping note requesting a neighbour or use a work address.

     

    Back Orders

    If your item is not in stock, we will put it on back order for you. You will be charged for these items at the time of order. You will be notified if the product is out of stock by a small note on your reciept. If we do not have the majority of the items you have ordered we will notify you by email. We will forward these on as soon as they are available at no further charge.

     

    Tax Charges

    All prices on the website are inclusive of VAT @ 20.00% There are many items on the website that are VAT free or Zero Rated.

     

    Credit Card Security

    All credit and debit card numbers are encrypted in the Sagepay software when the order is placed.

    Please note – If your Maestro Card does not have a issue number please enter 0 or 1 on the payments page. It is generally only Natwest & Clydesdale Bank cards that have issue numbers.

     

    Returns Policy

    If for any reason you are not 100% satisfied with your purchase, you may within 14 days, return the goods to us for a refund or exchange as you wish*.

    *Goods must be returned in a new and unused condition, together with all packaging and tags (where appropriate) attached. You must also enclose your till receipt and a short note with name, address & phone number to tell us what to do with it (without this information we cannot process refunds). You will only be refunded for the goods returned. No postage will be refunded. Items returned that smell of food/smoke or are covered in pet hair will be refused a refund. Please also note that freepost address will only allow up to 1000g in weight.

    Return address;

    Glasgow Scout Shop
    FREEPOST SCO4140
    21 Elmbank Street
    Glasgow
    G2 4PB

    Please note – If you order the incorrect colour of neckerchief and it is one we do not hold in stock unfortunately we cannot refund/exchange them. Please make sure you have selected the correct colour combination.

     

    Reaching Us

    If you need to reach us, please email us on info@glasgowscoutshop.com, alternatively, you can call on 0141 248 5941. (International +44 141 248 5941) or write to us at Glasgow Scout Shop, 21 Elmbank Street, Glasgow, G2 4PB. We are also on Facebook, Twitter and Linked In and can be mesaged through that.

     

    Privacy Policy

    Glasgow Scout Shop do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used, and to store your details if you select the 'Remember Me' Option. Data collected by this site is used to:

    a. Take and fulfill customer orders
    b. Administer and enhance the site and service
    c. Only disclose information to third-parties for goods delivery purposes

    Please note – In order to purchase any official Scout Association Badges you MUST enter your full membership number on the payment section. If this number is not entered the order will NOT be processed. If you are unsure of your membership number please see the FAQ's section of the site in order to locate it.

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